![]() ![]() Your data will take a couple of minutes to be compiled for export. On the Export data screen, select ConversationTranscript from the entity list. Expand Active conversationtranscripts and then select All fields. Select ConversationTranscript under Entities. Type Conversation in the Search textbox on the top right. On the top right, expand Default and select All. You can also view and export bot conversation transcripts from the Power Apps portal.įirst, you'll need to sign in to with your credentials. View and export bot conversation transcripts from the Power Apps portal Sessions may be grouped into multiple date ranges for download when the selected time window does not include the most recent day or when there are more than 2,500 sessions. It will be downloaded into your default browser download's location. The download will start when you select the time period. TopicId: A unique identifier of the last authored topic triggered in this session. ![]() SessionOutcome: Outcome of the session (Resolved, Escalated, Abandoned, Unengaged). Ĭonversation turns are separated by semicolonsīot says doesn't include the options presented to the user.Įxample: User says: store hours Bot says: Which store are you asking about? User says: Bellevue Bot says: Bellevue store is open from 10am to 7pm every day. TopicName: Name of the last authored topic that was triggered in this session.ĬhatTranscript: Transcript of the session in the following format, User says: Bot says. InitialUserMessage: First message typed by the user. Entries are sorted by this column in descending order. StartDateTime: Time at which the session started. SessionID: A unique identifier per session. The downloaded file contains the following information: Select each row to download the session transcripts for the specified time frame. If your bot had a high number of sessions, they'll be broken down into multiple rows. In the navigation menu, select Analytics.
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